Sumaq Machu Picchu

Av Hermanos Ayar, Mz 1 Lote 3, Machu Picchu, Perushow map
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Rooms and Guests
2Guests1room
Highlights
9
SuperbBased on  126 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Peru

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Overview

The high quality Sumaq Machu Picchu Hotel offers accommodation in a business area of Machu Picchu. Sumaq Machu Picchu Hotel has welcomed guests in Machu Picchu since 2007.

The property is 30 minutes' walk from center of Machu Picchu. Sumaq Machu Picchu Hotel boasts a great location close to a museum, a temple and a sanctuary.

Los Jardines de Mandor is 1300 meters from the hotel and Huayna Picchu is about 400 meters away.

Sumaq Machu Picchu Hotel is at a short distance from Station train station. The property is located within a 80 km distance of Velazco Astete airport.

Rooms

The hotel provides beautiful rooms including superior deluxe single room, standard junior suite and special room. They are equipped with individual climate control, an in-room safe, wireless internet, LCD TV and a refrigerator. Rooms come with a breathtaking view on the river. They feature en suite bathrooms with a shower, a hairdryer and a spa bathtub.

Eat & Drink

A fine variety of Peruvian dishes is offered at the fabulous restaurant onsite. Guests can try tea and coffee served in the café bar. Serving a wide assortment of dishes, El Indio Feliz Restaurant Bistro and The Tree House are about 200 meters from the property.

Services

The hotel offers allergy friendly rooms, a designated smoking place and a car park and such services as 24-hour front desk, medical service and train station pick-up service.

Relax

On-site treatments include pedicure, manicure and massage.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   5.  Number of rooms:   60.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Aerobics

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Surfing
  • Diving
  • Canoeing
  • Pedal boating
  • Badminton
  • Basketball
  • Golf course
  • Darts
  • Table tennis
  • Squash
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter
  • Welcome pack

Dining

  • Full board
  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Gluten-free meals
  • Lunch
  • Dinner
  • Coffee/Tea in lobby
  • Catering service
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Game room

Spa & Leisure

  • Garden area
  • Bungalows
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • Garden view
  • River view

Room features

  • Air conditioning
  • Individual heating
  • VIP room facilities
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe

Self-catering

  • Kitchenette
  • Refrigerator
  • Electric kettle
  • Dishwasher

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • iPad
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
Train StationTrain Station1700 ft
StadiumStadium1700 ft
Manuel Chavez Ballon MuseumManuel Chavez Ballon Museum2700 ft
Wiñaywayna Park Wiñaywayna Park1700 ft
Huayna PicchuHuayna Picchu1300 ftMachupicchu Pueblo
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The Tree HouseThe Tree House600 ftJr. Huancaure 105
El Indio Feliz Restaurant BistroEl Indio Feliz Restaurant Bistro900 ftLloque Yupanqui 4-12
Toto's HouseToto's House800 ftAvenida Imperios de los Incas
Chez MaggyChez Maggy1400 ftPachacutec 156
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Getting around
Airports
Velazco Astete (CUZ)47.4 mi
Train
Train Station2000 ft
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Reviews
9.0
SuperbBased on  126  reviews
  • 4.2
    Guest rating

    The experience was very negative on all fronts from the time taken for us to check in, and I would say that the hotel is an incredible waste of money for a purported 5 star luxury hotel.

    We spent a small eternity being told to wait whilst the single person on the front desk attended to people before us. Once she did arrive, she treated us with some amount of contempt. The entire hotel was in semi- darkness as the hotel staff were conserving energy and only had several areas lit by lighting. Our rooms were neat and well kept but the grout around the tiling in the bedroom area was discoloured and looked as if it hadn´t been cleaned properly. We rang the hotel staff repeatedly to inform them that the central heating wasn´t working, and the heating was switched on once for about 10 minutes and then was switched off during the night. The curtain rod from our window area fell down during use. Furthermore, our wake up call was incorrectly given by 45 minutes which was nerve wracking in making our way to the airport. The food served at the hotel as part of the price was average, and lacked flair. Overall, considering the astronomical price, and having stayed at other five-star hotels around the world, I am finding it hard to understand why this hotel has a five-star rating, and the price is definitely not commensurate with the level of service. I would definitely stay at a three star hotel in Machu Picchu and save the money for elsewhere.

  • 6.6
    Good

    Well located and good facilities

    Poor service in general. People knocked the door frequently and decided to prepare the room at 6:30 pm before dinner. Food is ok, but for the hotel level is weak. The spa service combined with the front desk people are surely very weak, getting close to be a complete fiasco. For instance, the sauna was not heated at all and I complained. Answer was bizarre for a 5 star hotel: " If you are not satisfied with that, I will ask the owner to give a discount...." . Answer was rather simple, I want the temperature not a discount !!!!!!

  • 10.0
    Exclusive

    We loved everything about our stay. We renewed our wedding vows in a traditional Arac Masin ceremony and the hotel handled all the details perfectly - Alessandro and Veronica were fantastic. Our room was huge overlooking the river - the bed was super-comfy - food was fantastic. We would highly recommend this hotel!

    Our only complaint was about the Machu Picchu guide that the hotel hired for us - Marco. Although he did tell us many interesting facts about the ruins and he knew where to get good photos, we didn't see or get told about several key parts of the ruins. Many times he seemed more interested in chatting with his friends or people watching than in giving us the tour.

  • 10.0
    Exclusive

    Very friendly and attentive staff. The welcome tray was wonderful and beautifully prepared. The beds were exeptionally comfortable. The view from the balcony was outstanding. The location with the proximity to the market or bus terminal to Machu Picchu was good. The food selection and presentation for breakfast was very good.

    The dinner meal was presented beautifully, but too much salt was used in preparation.

  • 10.0
    Exclusive

    Travelling in Peru with my husband, I needed to spend 2 nights at Aguas Callientes to wait for his return from treking the Inca trail. The Sumaq Hotel lived up to my expectations and I was very happy to have experienced the ambience of this hotel.

  • 10.0
    Exclusive

    Friendly staff; and dinner was included in the price. Dinner at the hotel makes it convenient for hotel guests to relax after their day at Machu Picchu and talk with other guests.

  • 9.6
    Exclusive

    The staff at the motel are excellent, especially in the resztrraunt, but througjhout the motel. As someone with a long experience of travelling, I would recommend your motel to friends & colleaguses without hesitation. Congratulations.

    Everything went from fine to excellent, nothing below fine.

  • 7.0
    Very good

    Hotel staff are very friendly and helpful, nice dinner and a good location..

    I don't think this is 5* hotel, need refurbishment.....

  • 10.0
    Exclusive

    Great food, kids loved it Highly recommend arriving at 9:30 am off to machu pichu by 10:30 and back around 5 pm Depart on the 11 am train and off again

    Stolen usa movies This is a 5 star hotel and should really buy our USA movies that our liscensed

  • 10.0
    Exclusive

    The Hotel staff were wonderful. The hotel gives you a welcome drink on arrival, and the bar tender and chef give lessons on how to make Peruvian Ceviche and Pisco Sours. This was a hit for the whole family as we enjoyed tasting and sipping. The restaurant has top service, and absolutely beautiful and delicious gourmet food. Lovely addition to a clean hotel.

  • 8.2
    Fabulous

    Sus instalaciones son confortables (camas y almohadas muy comodas, suaves y limpias). Las habitaciones tienen una vista impresionante de la montaña. El servicio es buenisimo, muy atentos, la comida deliciosa, un personal del hotel nos trajo el bus que nos conducia al santuario de machupicchu a la puerta del Hotel. Estamos muy contentos de haber estado alli.

  • 10.0
    Exclusive

    Door de doordachte inrichting van het hotel creeert dit een sfeer die volledig overeenstemt met de locatie.

    Kan niets vinden

  • 9.6
    Exclusive

    Excelente atencion de todo el personal estupenda cocina

  • 9.2
    Superb

    Personeel is extra behulpzaam en Carlos in het restaurant is een echte professional. Beste locatie om naar Machu Picchu te gaan.

    Prijs van de kamer is echt te hoog in verhouding met de ruimte dat je krijgt.

  • 9.6
    Exclusive

    Ottimo hotel con servizi assolutamente in linea con un cinque stelle. Personale disponibile e sempre pronto a qualsiSi richiesta. Cibo eccellente.

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Highlights
9
SuperbBased on  126 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Peru

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Velazco Astete (CUZ)47.4 mi
Train
Train Station2000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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